Parents' Cleaning Habits

When it comes to running a business, nothing’s more important than your customers’ satisfaction. Happy customers are more likely to return, spread the word about your brand, and build your reputation. To gain insight into how satisfied your customers are, you can use a metric such as Customer Satisfaction Score (CSAT). If you’re unfamiliar with CSAT, don't worry—this article will explain what it is and how you can use it for your business.

Half of employees surveyed in Singapore, Indonesia, and the Philippines feel burnout from work at least a few times a month, identifying urgent mental health support needs in the workplace.

Explore the world of market research and we are here to point you in the right direction with this ultimate guide.