IT Admin

Jobs at Milieu Insight

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What we do?

Milieu Insight is a consumer research and analytics company. We help businesses thrive in a data-driven world of rapid change, where the need for reliable, quick information to make strategic decisions has never been greater. We believe in the transformative power of going beyond insights and we’re driven by our passion to understand people - how they think, feel and act. Through smart automation, best-in-class technology, a core focus on user experience, and most importantly, an amazing team, we collect and deliver consumer insight like no other research company around.

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How we do it?

We collect our data through a proprietary mobile app known as Milieu Surveys(just search for it in the Singapore, Malaysia, Vietnam, Indonesia, Philippines & Thailand app stores if you’d like to give it a spin). The opinions shared by our community of panellists are synthesised through our proprietary algorithms, allowing us to gain a deep understanding of what drives their personal and social motivations, as well as their consumption habits.

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What motivates us (and hopefully you)?

We’re a team of explorers, always looking for new, better and more effective ways of working in our craft. Our curiosity pushes us to challenge the status quo, design and build cutting edge solutions, and even challenge our clients to embrace new ways of thinking about and using consumer insight. So if you’re someone who isn’t comfortable wandering off the beaten track and challenging convention, we’re probably not the right fit for each other. But if you are, read on!

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So, what aboutthe role?

As an IT Admin, you’ll be the go-to person for keeping Milieu’s tech ecosystem running smoothly — from laptops to logins, and from onboarding to cybersecurity. You’ll help support our internal teams,
manage IT platforms, and work alongside our DevOps and Compliance team to strengthen Milieu’s security and infrastructure foundations.
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This role is ideal for someone early in their IT career who enjoys solving problems, supporting people, and learning new technologies on the job. We’re not looking for perfection—we’re looking for curiosity, ownership, and the drive to learn and solve problems.

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What we’d like you to have

IT Support & Operations

● Provide technical support for staff onboarding, offboarding, and daily IT needs.
● Manage hardware inventory (laptops, network devices, and peripherals).
● Oversee IT vendors and service providers for maintenance and procurement.
● Ensure smooth office connectivity, Wi-Fi, and endpoint security.

Software & Platform Administration

● Maintain and administer company platforms such as Slack, Google Workspace, Asana, HubSpot, Freshdesk, OmniHR, Atlassian, Microsoft 365, KnowBe4, and Vanta.
● Manage user accounts, access permissions, and license renewals.
● Work with various teams to streamline workflows and improve user experience.

Compliance & Security

● Assist with cybersecurity posture improvements and evidence gathering for ISO 27001 and
related audits.
● Monitor IT security best practices such as password policies, MFA, and access reviews.
● Support documentation for IT policies and compliance reporting.

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Great to have

● A Diploma or Degree in IT, Computer Science, or a related field (part-time students welcome).
● 1–2 years of hands-on IT support or system administration experience.
● Familiarity with common SaaS tools and cloud platforms.
● A good understanding of networking, user access management, and endpoint security.
● Strong troubleshooting skills, with a curious and can-do attitude.
● Excellent communication and teamwork skills.

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Working at Milieu - How’d you know you’re a good fit?

● You like a fun, tech-focused, fast-paced start-up environment
● You are responsible, accountable and can work well independently and with others in a fast-paced environment
● You are resourceful and open minded
● You demonstrate strong analyticalthinking, organisational skills & attention to detail.
● You have excellent communication skills
● You embrace change, and can adapt to a changing work environment
● You’re a trailblazer, and are comfortable paving a new path to find solutions and ways of working

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Why join Milieu?

We’re going to be honest here. If you grew up dreaming of working for an established, well known company with an office in a swanky building, Milieu will probably not be for you!
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On the contrary, we would love to have a chat with you if most of the following statements describe who you are:
● I have always wanted to create a legacy of my own
● I am motivated by a sense of achievement, and creating new things excites me.
● I understand the importance of productive and persistent hard work but also understand that taking rests, having fun, spending time with loved ones and generally soaking in life’s experiences are equally important
● I know that doing great things doesn’t come easy, and that every time I stumble along the way
only makes me stronger

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Regardless of your past professional experience, at Milieu we will embrace your interests and strengths and try to develop them in the right way. We’ll ensure that you leave us not only with the nuts and bolts of our business, but also with experiences and skills that you can use for the rest of your life. So if all of this sounds great, we’d love to meet you. So let’s talk!

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How to Apply

Please submit your application via our Careers Page.

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So if all of this sounds great, we’d love to meet you. So let’s talk!

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