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Rating Food Delivery Riders Down for Late Orders
Written on :
June 15, 2024
Being a food delivery rider is no easy feat - many of them bear the brunt of unhappy customers who rate them down for issues that aren't within their control. Thankfully, our poll shows that most people wouldn't rate down riders for longer waits. How are you showing your appreciation towards riders?
Author
Milieu Team
At Milieu, we’re a team of curious minds who love digging into data and uncovering what drives people. Together, we turn insights into stories—and stories into action. We also run on coffee, deadlines, and the occasional meme.
Latest Insights
Rising costs and service inconsistencies threaten Malaysia's online retail growth
While the convenience of online shopping is appealing, the quality of delivery services is falling short, with more than half of Malaysians (57%) feeling only “somewhat satisfied” with the logistics services they receive.
