DevOps Engineer, Kuala Lumpur

DevOps Engineer @ Milieu Insight (KL Office)

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What we do?

Milieu Insight is a consumer research and analytics company. We help businesses thrive in a data-driven world of rapid change, where the need for reliable, quick information to make strategic decisions has never been greater. We believe in the transformative power of going beyond insights and we’re driven by our passion to understand people - how they think, feel and act. Through smart automation, best-in-class technology, a core focus on user experience, and most importantly, an amazing team, we collect and deliver consumer insight like no other research company around.

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How we do it?

We collect our data through a proprietary mobile app known as Milieu Surveys (just search for it in the Singapore, Malaysia, Vietnam, Indonesia, Philippines & Thailand app stores if you’d like to give it a spin). The opinions shared by our community of panellists are synthesised through our proprietary algorithms, allowing us to gain a deep understanding of what drives their personal and social motivations, as well as their consumption habits.

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What motivates us (and hopefully you)?

We’re a team of explorers, always looking for new, better and more effective ways of working in our craft. Our curiosity pushes us to challenge the status quo, design and build cutting edge solutions, and even challenge our clients to embrace new ways of thinking about and using consumer insight. So if you’re someone who isn’t comfortable wandering off the beaten track and challenging convention, we’re probably not the right fit for each other. But if you are, read on!

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So, what about the role?

As a DevOps Engineer, you'll play a vital role in maintaining and improving our cloud infrastructure that powers Milieu's Insight and Canvas platforms. You'll be part of a close-knit team of engineers who automate, deploy, and monitor systems that serve millions of users across Asia. This is an ideal role for early-career professionals who have a strong interest in cloud infrastructure, automation, and system reliability-and who want hands-on experience in AWS, Kubernetes, CI/CD pipelines, and compliance-driven environments like ISO 27001 and data protection regulations. We're not looking for perfection-we're looking for curiosity, ownership, and the drive to learn and solve problems.

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Key roles

1. Infrastructure & Cloud Operations

• Experience in deploying, configuring, and maintaining cloud infrastructure on AWS, Cloudflare, and MongoDB Atlas.
• Good understanding of AWS services such as EC2, EKS, S3, RDS, IAM, CloudFront, and CloudWatch.
• Write and manage Infrastructure as Code (laC) using Terraform or AWS CDK.
• Collaborate with the senior DevOps engineer to improve cost efficiency, scalability, and security posture.

2. CI/CD Pipelines

• Experience in creating and maintaining Bitbucket Pipelines and GitHub Actions for automated deployments.
• Support continuous integration and delivery across development, staging, and production environments.
• Troubleshoot failed builds, broken deployments, or release pipeline issues quickly and effectively.

3. Containerization & Orchestration

• Assist in maintaining Kubernetes clusters (AWS EKS) and container workloads.
• Automate Docker image builds and manage container registries.
• Collaborate with developers to streamline application packaging and deployment.

4. Monitoring & Incident Response

• Configure and maintain monitoring and alerting systems using Grafana, Prometheus, and CloudWatch.
• Participate in the on-call rotation for basic incident response.
• Document incidents, perform post-mortems, and suggest improvements for system reliability.

5. Collaboration & Team Support

• Work closely with software engineers to ensure smooth deployment pipelines and environment stability.
• Support onboarding of new developers-helping them set up local environments, repositories, and access permissions.
• Contribute to documentation and team knowledge-sharing sessions.

Great to have

• AWS Cloud Practitioner or other cloud certifications (Azure, GCP, etc.).
• Familiarity with security and compliance frameworks like ISO 27001 or SOC 2.
• Basic understanding of data protection and privacy compliance standards (e.g., GDPR, local data protection acts).
• Experience in vulnerability management, access control, and audit evidence gathering.
• Skills in automation scripting (Python, Bash) for backups, maintenance jobs, or data migrations.
• Exposure to data pipelines or ETL processes for handling data ingestion and transformation.

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Working at Milieu - How’d you know you’re a good fit?

• You like a fun, tech-focused, fast-paced start-up environment
• You are responsible, accountable and can work well independently and with others in a fast-paced environment
• You are resourceful and open minded
• You demonstrate strong analyticalthinking, organisational skills & attention to detail.
• You have excellent communication skills
• You embrace change, and can adapt to a changing work environment
• You’re a trailblazer, and are comfortable paving a new path to find solutions and ways of working

Why join Milieu?

We’re going to be honest here. If you grew up dreaming of working for an established, well known company with an office in a swanky building, Milieu will probably not be for you!

On the contrary, we would love to have a chat with you if most of the following statements describe who you are:

• I have always wanted to create a legacy of my own
• I am motivated by a sense of achievement, and creating new things excites me.
• I understand the importance of productive and persistent hard work but also understand that taking rests, having fun, spending time with loved ones and generally soaking in life’s experiences are equally important
• I know that doing great things doesn’t come easy, and that every time I stumble along the way only makes me stronger

Regardless of your past professional experience, at Milieu we will embrace your interests and strengths and try to develop them in the right way. We’ll ensure that you leave us not only with the nuts and bolts of our business, but also with experiences and skills that you can use for the rest of your life.

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How to Apply

Please submit your application via our Careers Page.

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So if all of this sounds great, we’d love to meet you. So let’s talk!