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SG/TH COVID concern levels surveyed
Written on :
June 4, 2024
In Singapore, retail and tourism/hospitality sectors are especially concerned compared to other sectors, including healthcare. Meanwhile in Thailand, retail is also the sector most concerned about the outbreak. It is interesting to note that in general, Singapore service sector workers are more concerned than their Thai counterparts
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How to measure Customer Satisfaction (CSAT)
When it comes to running a business, nothing’s more important than your customers’ satisfaction. Happy customers are more likely to return, spread the word about your brand, and build your reputation. To gain insight into how satisfied your customers are, you can use a metric such as Customer Satisfaction Score (CSAT). If you’re unfamiliar with CSAT, don't worry—this article will explain what it is and how you can use it for your business.
