.avif)
Graciousness Index - Public Courtesy
Written on :
June 4, 2024
-1538388202.avif)
Thais live up to their nickname, "The Land of the Smiles", with two thirds smiling at strangers all the time as compared to only 11% of Singaporeans. Based on data collected in September 2018.
No items found.
Latest Insights
.avif)
How to measure Customer Satisfaction (CSAT)
When it comes to running a business, nothing’s more important than your customers’ satisfaction. Happy customers are more likely to return, spread the word about your brand, and build your reputation. To gain insight into how satisfied your customers are, you can use a metric such as Customer Satisfaction Score (CSAT). If you’re unfamiliar with CSAT, don't worry—this article will explain what it is and how you can use it for your business.
