.avif)
Milieu wins first Malaysia Advertising+Marketing Magazine's Agency of the Year awards
Written on :
June 5, 2024
We’ve added another 2 trophies to the shelf tonight at the Malaysia Marketing Agency of the Year Awards, under the Market Research agency category - bronze and local hero! We're honoured to be recognised for our efforts in providing agile and seamless research solutions.
Author
Milieu Team
At Milieu, we’re a team of curious minds who love digging into data and uncovering what drives people. Together, we turn insights into stories—and stories into action. We also run on coffee, deadlines, and the occasional meme.
Latest Insights
.avif)
How to measure Customer Satisfaction (CSAT)
When it comes to running a business, nothing’s more important than your customers’ satisfaction. Happy customers are more likely to return, spread the word about your brand, and build your reputation. To gain insight into how satisfied your customers are, you can use a metric such as Customer Satisfaction Score (CSAT). If you’re unfamiliar with CSAT, don't worry—this article will explain what it is and how you can use it for your business.
