HR Senior Executive, Kuala Lumpur

HR Senior Executive @ Milieu Insight (KL Office)

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What we do?

Milieu Insight is a consumer research and analytics company. We help businesses thrive in a data-driven world of rapid change, where the need for reliable, quick information to make strategic decisions has never been greater. We believe in the transformative power of going beyond insights and we’re driven by our passion to understand people - how they think, feel and act. Through smart automation, best-in-class technology, a core focus on user experience, and most importantly, an amazing team, we collect and deliver consumer insight like no other research company around.

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How we do it?

We collect our data through a proprietary mobile app known as Milieu Surveys (just search for it in the Singapore, Malaysia, Vietnam, Indonesia, Philippines & Thailand app stores if you’d like to give it a spin). The opinions shared by our community of panellists are synthesised through our proprietary algorithms, allowing us to gain a deep understanding of what drives their personal and social motivations, as well as their consumption habits.

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What motivates us (and hopefully you)?

We’re a team of explorers, always looking for new, better and more effective ways of working in our craft. Our curiosity pushes us to challenge the status quo, design and build cutting edge solutions, and even challenge our clients to embrace new ways of thinking about and using consumer insight. So if you’re someone who isn’t comfortable wandering off the beaten track and challenging convention, we’re probably not the right fit for each other. But if you are, read on!

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So, what about the role?

We are looking for a HR Senior Executive who will be based in Malaysia with the following key responsibilities:

Key roles

1. Recruitment

• Manage end-to-end hiring across SEA (Singapore, Malaysia, Thailand, Philippines, Vietnam and Indonesia)
• Partner with hiring managers to identify needs
• Source, screen and assess candidates
• Maintain recruitment reports and talent pipelines

2. HR Operations & Compliance

• Handle onboarding, offboarding, and employee records
• Support payroll and benefits administration
• Ensure compliance with SEA labor laws and HR policies
• Coordinate with external vendors and HR service providers

3. Learning & Development

• Organize onboarding sessions and training programs
• Track training participation and support upskilling initiatives

4. Performance Management

• Assist with performance review cycles and OKR tracking
• Guide employees and managers through performance processes

5. Compensations & Benefits

• Support salary benchmarking and benefits administration
• Assist in reviewing and updating C&B policies to stay aligned with market trends and local regulations

6. Employee Relations

• Be the first point of contact for HR matters and grievances
• Support conflict resolution, disciplinary actions, and engagement activities

7. Organizational Development

• Contribute to HR projects that enhance team effectiveness and culture
• Support change management and employee engagement initiatives

8. HR Strategy Support

• Provide data-driven insights to Leadership team
• Participate in workforce planning and process improvement efforts across departments

9. Ad Hoc Task

• Support cross-functional HR projects and tasks as assigned
• Asssist in any urgent or special HR-related requests from management

What we'd like you to have

• Degree in HR, Business Administration, Psychology or equivalent
• 4-6 years experience across HR functions, ideally in regional or SEA context
• Familiar with HRIS systems, recruitment tools, and local labor laws
• Excellent communication, organization, and stakeholder management skills
• Proven track record of executing operational excellence in HR Operations in a fast-paced, growth-oriented professional services environment
• Ability to multitask and prioritize daily workload
• Creative thinker and proactive problem solver
• A positive, "can do" attitude

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Working at Milieu - How’d you know you’re a good fit?

• You like a fun, tech-focused, fast-paced start-up environment
• You are responsible, accountable and can work well independently and with others in a fast-paced environment
• You are resourceful and open minded
• You demonstrate strong analyticalthinking, organisational skills & attention to detail.
• You have excellent communication skills
• You embrace change, and can adapt to a changing work environment
• You’re a trailblazer, and are comfortable paving a new path to find solutions and ways of working

Why join Milieu?

We’re going to be honest here. If you grew up dreaming of working for an established, well known company with an office in a swanky building, Milieu will probably not be for you!

On the contrary, we would love to have a chat with you if most of the following statements describe who you are:

• I have always wanted to create a legacy of my own
• I am motivated by a sense of achievement, and creating new things excites me.
• I understand the importance of productive and persistent hard work but also understand that taking rests, having fun, spending time with loved ones and generally soaking in life’s experiences are equally important
• I know that doing great things doesn’t come easy, and that every time I stumble along the way only makes me stronger

Regardless of your past professional experience, at Milieu we will embrace your interests and strengths and try to develop them in the right way. We’ll ensure that you leave us not only with the nuts and bolts of our business, but also with experiences and skills that you can use for the rest of your life.

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How to Apply

Please submit your application via our Careers Page.

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So if all of this sounds great, we’d love to meet you. So let’s talk!