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Christmas 2018: Purchase Habits
Written on :
June 4, 2024
Most Singaporeans will be spending more this Christmas as compared to last year, and the top reason for spending more is an increase in the number of people to buy gifts for. Based on data collected in December 2018.
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How to measure Customer Satisfaction (CSAT)
When it comes to running a business, nothing’s more important than your customers’ satisfaction. Happy customers are more likely to return, spread the word about your brand, and build your reputation. To gain insight into how satisfied your customers are, you can use a metric such as Customer Satisfaction Score (CSAT). If you’re unfamiliar with CSAT, don't worry—this article will explain what it is and how you can use it for your business.
