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Unlocking the potential of femtech in Southeast Asia through education
As FemTech is still an emerging industry in the region, the FemTech Association Asia and Milieu Insight teamed up in Q2 2024 to carry out research providing consumer insights for femtech start-ups in Southeast Asia.

Industry
Research 101
Your guide to creating online survey demographic questions
Creating an effective survey involves more than just asking the right questions; it's also crucial to ask them in the right manner. Properly crafting demographic questions can significantly impact the quality of your data. Whether you're a beginner in survey design or aiming to refine your approach, this guide will help you master the art of designing demographic questions for your online surveys.

Industry
Research 101
Are anonymous surveys really anonymous?
Surveys can provide valuable insights, but their effectiveness depends on the honesty of the responses. Anonymous surveys are key to obtaining the most genuine feedback because they ensure respondents' privacy. Let's explore what makes a survey truly anonymous and why this is essential for collecting reliable data.

Milleu Happenings
Milieu's Head of Research, Nigel Lin discusses price optimisation and Canvas on MoneyFM's That's How
Nigel Lin, our Head of Research, joined Roshan Gidwani and Hongbin Jeong on MoneyFM’s That’s How to explore price optimisation strategies and how Canvas can assist businesses in finding the perfect price point.

Media & Marketing
Industry
Milleu Happenings
More than 8 in 10 Singapore companies use digital ads, but face ROI issues.
Only 17% of Singapore respondents strongly agreed that there was a link between a good digital marketing strategy and increased revenue, suggesting that there is room for businesses to optimise and better leverage their digital marketing capabilities to drive further growth.

Industry
Business
How to measure Customer Satisfaction (CSAT)
When it comes to running a business, nothing’s more important than your customers’ satisfaction. Happy customers are more likely to return, spread the word about your brand, and build your reputation. To gain insight into how satisfied your customers are, you can use a metric such as Customer Satisfaction Score (CSAT). If you’re unfamiliar with CSAT, don't worry—this article will explain what it is and how you can use it for your business.
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